Shipping & Delivery Policy
Effective Date: 27/04/2025
At EZMix Foods P. Ltd (www.ezmixs.in), we are committed to delivering our ready-to-cook gravies to you in a timely and efficient manner. This Shipping & Delivery Policy outlines how and when you will receive your orders.
1. Product Shipping
We currently ship across selected cities and regions within India.
Delivery availability depends on the pin code entered at checkout.
2. Shipping Timeframe
Product delivery depends on your location. We display the expected delivery timeframe at the checkout page before you place your order. Most orders are delivered instantly or within a few minutes after payment confirmation.Product delivery depends on your location. We display the expected delivery timeframe at the checkout page before you place your order. Most orders are delivered instantly or within a few minutes after payment confirmation.f
In rare cases, such as system maintenance or payment verification delays, delivery may be delayed up to 24 hours.
3. Delivery Partners
We work with trusted third-party courier services to ensure your products are delivered safely and on time.
- Tracking details will be shared via email or SMS once your order has been shipped.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at the time of checkout.
We may offer free shipping promotions on select orders or locations. Stay tuned for special offers!
5. Failed or Delayed Delivery
Please ensure that the delivery address and contact information provided are accurate.
- If the delivery fails due to incorrect details, re-delivery charges may apply.
6. Damaged Packages
If you receive a package that appears to be damaged or tampered with, please refuse to accept it and contact our support team immediately.
- If you accept a damaged package unknowingly, report the issue with photographs within 24 hours of delivery.
7. Contact Us
For any shipping or delivery-related queries, feel free to reach out:
📧 Email: support@ezmixfoods.in
🌐 Website: www.ezmix.in