Refund & Cancellation Policy
Effective Date: 27/04/2025
At EZmix Foods P. Ltd. (www.ezmix.in), we strive to ensure that every customer enjoys a high-quality experience with our ready-to-cook gravies. Due to the perishable nature of our food products, we have specific guidelines for cancellations and refunds. Please read this policy carefully before placing an order.
1. Cancellation Policy
We do not accept cancellations after order confirmation.
Please carefully review your order before making the purchase.
2. Refund Policy
- We do not provide refunds for returned products.
- A replacement will be provided for the returned item once the issue is verified.
3. Refund Request Process
If you receive an expired or incorrect product, please contact us at admin@ezmix.in within 3 days of receiving your order.
We will provide instructions on how to return the product.
To be eligible for a return:
- The product must be unused and in the same condition as received.
- We may request proof of the issue, such as an unboxing video or photo.
4. Replacement
Once we receive your returned product and verify the issue, we will dispatch a replacement product as soon as possible.
Delivery time depends on:
- Your location
- Product availability
5. Changes To Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.
6. Contact Us
For any refund, cancellation requests, or inquiries, please contact:
📧 Email: support@ezmixfoods.in
🌐 Website: www.ezmix.in
